Please enter the required information in the following fields to submit a ticket, to view the status of an already created ticket Click here. Current Member:* Yes No Name:* Username:* Email:* Phone #:* Contact Method:* Email Phone Problem:* Pick an Issue ------------------------------------ Connectivity ------------------------------------ Disconnects Busy Signals No Answer Slow Connections ------------------------------------ Error Messages ------------------------------------ 602: Port Already Open 630: Hardware Failure 676: The line is busy 650: Server Not Responding 678: Remote modem not Responding 680: No Dial Tone 691: Username - Password Invalid ------------------------------------ Browser ------------------------------------ Illegal Operation Page Cannot be Displayed ------------------------------------ Biliing ------------------------------------ Extra Charges on Card Change Billing Info Cancel Account ------------------------------------ Other ------------------------------------ Operating System:* Pick an Operating System Windows XP Windows 2000 Windows ME Windows 98 Windows 95 Mac OS Linux Web TV Unix Other Browser:* Select a Browser VIP Powernet Browser Internet Explorer 6.0 Internet Explorer 5.5 Internet Explorer 5.0 Internet Exploer 4.0 Netscape 6.0 + Netscape Other Connection Method : Pick a Connection Method Dial Up Networking VIP PowerNet Browser VIP PowerNet Dialer Other Subject:* Problem:* Priority: Urgent High Medium Low Department: Support Sales Billing
Please enter the required information in the following fields to submit a ticket, to view the status of an already created ticket Click here.