Q.1) What is the total size of the VIP PowerNet Application file?
The total size of the VIP PowerNet application file is 7.78MB. The size of the application is subject to change on every updated version.

Q.2) Do I have to close all the applications running on my desktop?
It is not necessary to close the applications on the desktop while running the wizard, however, it is recommended that you close all the applications.

Q.3) Do I have to make sure that my modem is not in use while running the wizard?
It is very necessary that you make sure that your modem is not in use while running the wizard.

Q.4) Do I have to enter Organization ID in User Name and Password Screen?
You do not have to enter the organization ID, however, it is recommended that you enter in the organization ID if you have one.

Q.5) Do I have to note down my User ID and Password?
Yes. It is always good to note down the User name and the password, as soon as the account is approved, for the future reference.

Q.6) What should I do when it gives me an error after I click on "Dial" and it doesn't approve my information, do I have to run the wizard again?
Sometimes due to the network traffic, the servers might not be able to approve the account. You should try back in 2 to 3 hours, and you do have to run the whole wizard again.

Q.7) Why can't I find my User Name in Sign-on screen?
If you did not finish running the whole wizard and the account was not registered properly, you might not see the username in the sign-on screen. You will have to run the whole wizard again and register the account with VIP PowerNet.